We have put together this list of commonly asked questions.

Will you ship to another country?
Will you ship to my P.O. box?
I live close to Florence, KY, can I pick up my item?
What forms of payment do you accept?
Will you combine shipping charges?
What if I accidentally make a wrong bid or I accidentally bid on the wrong item?
Are these computers refurbished?
What if I receive my item and wish to return it?
Does my item have a warranty?

Will you ship to another country?

No, unfortunately, we are NOT currently set up to ship anywhere other than the continental United States. We do hope to accommodate international buyers in the future.

Will you ship to my P.O. box?

No, our shipping carrier is UPS and they do not ship to P.O. boxes and also, due to the value of most of our items, the item must be Signed for.

I live close to Florence, KY, can I pick up my item?

Yes, we do allow local pickup. We no longer charge a fee but we must have advanced notice in order to transfer your item to our retail store.

What forms of payment do you accept?

We prefer PayPal, but we also accept Visa, MasterCard, American Express, and Discover.
Per EBay Policy, no other forms of payment are allowed. This means NO Checks or Money Orders.

Will you combine shipping charges?

Our shipping rates are very competitive. We will sometimes combine shipping charges, but this is at our discretion.  Please ask before bidding.

What if I accidentally make a wrong bid or I accidentally bid on the wrong item?

We will not cancel accidental bids.

Are these computers refurbished?

Refurbished is a term used loosely by many of our competitors. Our interpretation of refurbished means that the item has been thoroughly cleaned and tested by the original manufacturer and usually looks brand new. Our computers are OFF-LEASE or USED. We do thoroughly test them and clean them as much as possible, without disassembling them. They will show signs of normal use and if we notice a flaw that is considered more than "normal" wear, we will mention it in our ad under "Product Condition".

What if I receive my item and wish to return it?

Unfortunately, we DO NOT accept returns. We will repair or replace your item within the warranty period.

Does my item have a warranty?

Most of our Laptops carry a 30 day warranty and our desktops carry a 60 day warranty, unless there is a different warranty specifically stated in the ad/auction. This warranty starts on the day UPS delivers the item to you and ends immediately on the last day of the warranty period, NO EXCEPTIONS.